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Discussion topic: OpenReach Issues

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This message was authored by Chrisee This message was authored by: Chrisee

Re: OpenReach Issues

Posted by a Superuser, not a Sky employee. Find out more

@gorzilla its good you have got the process started but to conclude due to one complex order that went AWOL the whole process is faulty is very poor logic. Most orders go through as planned a few take quite a bit longer including my own. Stories as complex as your's are mercifully very rare. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
gorzilla
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This message was authored by gorzilla This message was authored by: gorzilla

Re: OpenReach Issues

Was it that complex and rare? If that was the case please explain how speaking to the right people ended up with me having a resolution in under 2 weeks.  When speaking to Sky/OpenReach nothing had been resolved in over 2 months.

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