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Discussion topic: Open reach engineer not arrived - need a contact number

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This message was authored by: GeorgieBlay

Open reach engineer not arrived - need a contact number

I have and no internet since moving into my flat, sky supposedly have scheduled an engineer to attend today, and had a confirmation of the appointment booking on Friday. However, I've haven't had any further communication from open reach on when they're arriving - nor can I get help from Sky on this due to there being a tech issue on the phone lines. 

I need a contact number for open reach as it seems to direct me in a very frustrating circular motion between each of the two companies, telling me the update should come from the other?!?

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This message was authored by: Daniel0210

Re: Open reach engineer not arrived - need a contact number

Posted by a Superuser, not a Sky employee. Find out more

@GeorgieBlay 

Openreach won't speak to you. Sky are technically their customer and any contact has to be through the ISP. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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