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Discussion topic: Open reach box LAN light off and disconnect

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This message was authored by: Davegarcia

Open reach box LAN light off and disconnect

My new open reach box that was fitted 5 days ago has started just not working. It was fine for 3 days then yesterday cut out for 20 seconds a time 4 times then completley off. I took all wires out powerd down then reconnected and powered up 5 minutes later and after about 10 minutes it came back to life but it's gone off again today no Lan light but Pon and power solid green

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This message was authored by: FLC

Re: Open reach box LAN light off and disconnect

That suggest no physical connection between the ONT & your router. Make sure the ethernet cable is fully pushed home & both ends, then try another port on the router, then another ethernet cable.

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