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This discussion topic has been answered Discussion topic: Ont power cable missing

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This message was authored by: KieranWenlock

Ont power cable missing

How do I go about getting a new Ont power lead just moved into property and seems as old rental has taken it 


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This message was authored by: Chrisee Answer

Re: Ont power cable missing

Posted by a Superuser, not a Sky employee. Find out more

@KieranWenlock quite why people nick the power supply defeats me. Call Sky and they will get Openreach out to replace it but thst may not happen until after the service goes live.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by: Chrisee Answer

Re: Ont power cable missing

Posted by a Superuser, not a Sky employee. Find out more

@KieranWenlock quite why people nick the power supply defeats me. Call Sky and they will get Openreach out to replace it but thst may not happen until after the service goes live.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by: KieranWenlock

Re: Ont power cable missing

Awesome thank you will try find there contact number was getting nowhere with the automated bot. My services are live

This message was authored by: Chrisee

Re: Ont power cable missing

Posted by a Superuser, not a Sky employee. Find out more

@KieranWenlock there is no number thst bypasses the bot but try not to engage with the infernal thing and you s hould becrouted to an agent.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: KieranWenlock

Re: Ont power cable missing

Thank you so much for you help

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