Ont power cable missing

[SueB6]

Hello,

I have moved house and the previous owner has taken the ONT power cable.

My sky broadband is due to activate on Monday 28th April.

[caesarome]

@SueB6 

You will need to report this to Sky so they can arrange Openreach to replace this for you.

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

[SueB6]

Thank you, I have tried to find a number but it doesn't seem to be loading. I don't have a Sky sim card but will try to keep looking for a number!

[peter-marlow+1966]

Look  up the sky  phone number  on Google  and ring them that way

[TimmyBGood]

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@peter-marlow+1966 wrote:

Look  up the sky  phone number  on Google 

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That's not ideal when search results are manipulated by premium rate phone 'service' providers.  It's always best to try and locate a number directly from the website of the company concerned.