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Discussion topic: Only one device can connect to wifi

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This message was authored by Ash1001 This message was authored by: Ash1001

Only one device can connect to wifi

Hello, I have a problem with broadband. Every now and then I can only connect 1 device at a time to my WiFi. If I connect with another device, all others drop out. The problem goes away by itself, but then another day it comes back, any ideas? Regards, Ash

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This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: Only one device can connect to wifi

Posted by a Superuser, not a Sky employee. Find out more

@Ash1001 that sounds like a fault with the hub if devices disconnect when you add another decice. Try rebooting the hub as that often sorts out silly faults

 

if it happens again check you dont have an IP address clash which can happen if the new device has a fixed IP address but wont happen if you leavecthe IP address setting to automatic. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: Only one device can connect to wifi

Posted by a Superuser, not a Sky employee. Find out more

@Ash1001 that sounds like a fault with the hub if devices disconnect when you add another decice. Try rebooting the hub as that often sorts out silly faults

 

if it happens again check you dont have an IP address clash which can happen if the new device has a fixed IP address but wont happen if you leavecthe IP address setting to automatic. 

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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