Discussion topic: Only getting 60 mb should be getting 300
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Message posted on 03 Nov 2024 08:00 AM
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Only getting 60 mb should be getting 300
Slow very slow
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Message posted on 03 Nov 2024 08:02 AM
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Re: Only getting 60 mb should be getting 300
Same here. My internet stops working every 10-20mins too seems a lot of people are having this issue
Message posted on 03 Nov 2024 08:08 AM
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Re: Only getting 60 mb should be getting 300
@ianbro are you testing over WiFi by any chance? If so it is likely to be poor wifi in your home. However to confirm that run the Service Checker in the My Sky app and click onthe broadband link to see the speed history and the guaranteed speed for your line.
Wifi speeds are down to the layout and type of construction of your home plus the level of interference. Beyond making sure your hub is out in the open above obvious obstructions you are into spending money to get more kit.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 03 Nov 2024 03:41 PM
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Re: Only getting 60 mb should be getting 300
It doesn't just stop giving the out put it used too though does it nothing has changed in my layout of my house when it was first installed was getting 289 mb not it's dogger so it's down too sky
I haven't moved the router or put up any new walls lol
Message posted on 03 Nov 2024 03:43 PM
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Re: Only getting 60 mb should be getting 300
Garbage isn’t it
Message posted on 03 Nov 2024 04:29 PM
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Re: Only getting 60 mb should be getting 300
Have you added any other devices to your network?
Maybe neighbours devices are interfering with yours?
Have you tried changing the channel the router broadcasts to?
Not a sky broadband subscriber
Message posted on 04 Nov 2024 10:57 AM
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Re: Only getting 60 mb should be getting 300
Yeah too no avail
Message posted on 04 Nov 2024 11:10 AM
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Re: Only getting 60 mb should be getting 300
@ianbro run a speedtest on a device connected by a direct ethernet cable to test if it is the WiFi or the broadband connection.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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