27 Dec 2024 07:01 PM
No Internet connection,only green power showing on router,I have switched off and on again and still only showing green light
27 Dec 2024 07:42 PM
Posted by a Superuser, not a Sky employee. Find out moreTry running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion