ONT Fault

[Bribhoy7]

 

Red fault light on ONT

[Daniel0210]

@Bribhoy7 

If you have an ONT box displaying a red light, see this further advice...

https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-... 

[Bribhoy7]

Thanks but I've done all of those steps by and still have a red fault light 

[Daniel0210]

@Bribhoy7 

Have you checked the service checker? 

[Bribhoy7]

Yes, done everything, service checker says everything ok but on phone when they done a check it says there is a fault 🤷🏼

[JimM1]

@Bribhoy7 It's time to change the FOUR rechargeable batteries in that BBU, that is all possibly wrong with it, see the link below for the video on how to change them!

BT Openreach Fibre ONT - How to replace Battery Backup Batteries for phone line

[Bribhoy7]

Brill, thanks I will try that 👍🏻