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Discussion topic: ONT Box Missing and cant text back to OpenReach

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This message was authored by: AMROWLEY

Message posted on ‎03 Mar 2025 01:54 PM

ONT Box Missing and cant text back to OpenReach

Whilst trying to set up my new FFTP Broadband i discovered the previous house owners had removed the ONT box, for some reason the text back to openreach where i could indicate this will not send, from what i can see this is a common issue on text with Openreach

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This message was authored by: Chrisee

Message posted on ‎03 Mar 2025 02:06 PM

Re: ONT Box Missing and cant text back to OpenReach

Posted by a Superuser, not a Sky employee. Find out more

@AMROWLEY normally the texts from Openreach only work if you send either Y ot N. If you wantvtonexplain the issue call Sky who will becablecto get a replacement ONT sorted.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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