0

Discussion topic: Not yet setup can I cancel

Reply
This message was authored by Ryan199 This message was authored by: Ryan199

Not yet setup can I cancel

Hi I ordered sky broadband about a month ago, 145mb/s

 

I haven't yet been setup or even got my router sent out yet.

 

I see the Black Friday deal for 500mb/s at a cheaper price than the one I have ordered for 145mb/s 

 

Can I changed to this deal as I haven't officially started using this service yet? 

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Not yet setup can I cancel

Posted by a Superuser, not a Sky employee. Find out more

Give Sky a call as you should be able to cancel and change to this other package.

 

150 is the free number to use from a Sky Mobile phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home

 

Doing so might mean you activation date is pushed back though.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Chrisee This message was authored by: Chrisee

Re: Not yet setup can I cancel

Posted by a Superuser, not a Sky employee. Find out more

@Ryan199 shile you can cancel and reorder doing thst is likely to delay the date you get the service unless you are very lucky.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion