Not worked since fitted

[Evehutch]

Since we have had Sky broadband fitted it is only worked for a few days in a few months. 
we keep having issues and have to wait days/weeks for someone to come out and fix it then it only lasts a couple days and no longer works. I have been raising this online and trying to get through to sky but can't find the "correct" number for the department I need to speak to. Online it keeps taking me to the service checker however I know the service is Not working, I do not need to check it. The pon sign is flashing on my device. 

[Daniel0210]

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@Evehutch wrote:

and trying to get through to sky but can't find the "correct" number for the department I need to speak to. 

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@Evehutch 

There is no direct number for any particular department. Just dialling 150 (free) from your Sky Talk landline, if it's working, is the normal contact number. 

[caesarome]

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@Evehutch wrote:

Online it keeps taking me to the service checker however I know the service is Not working, I do not need to check it. The pon sign is flashing on my device. 

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Can you not run this line test:

https://www.sky.com/help/articles/broadband-diagnostic-start