12 Nov 2024 04:02 PM
We are getting really bad internet to the mini box upstairs, we have moved the booster to different places but it makes no difference, the tv keeps freezing while watching and we sometimes loose signal altogether, if we move the booster to the room with the tv we loose internet in the back bedroom
13 Nov 2024 10:25 AM
Posted by a Sky employeeHi there @Keayse , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
15 Nov 2024 02:37 PM
Posted by a Sky employeeUpdate-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
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