0

Discussion topic: Not connected

Reply
This message was authored by: Tricia2

Not connected

Very night constant disconnection 

Reply

All Replies

This message was authored by: Chrisee

Re: Not connected

Posted by a Superuser, not a Sky employee. Find out more

@Tricia2 if the lights in your Sky hub show the broadband connection is dropping regularly give Sky a call See https://www.sky.com/help/articles/hub-lights-explained-start

 

However if the lights stay the same the issue is lijely duecto WiFi interference which can getvworse in the evening. Rdbooting your hub can help as it means the hub will find the least congested WiFi channel to use. However tge long term solution is to imorovectgecWiFinin your home.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply