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Discussion topic: Not being recognised as in the uk

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This message was authored by: Ron651

Not being recognised as in the uk

Trying to log onto website but told I'm not in the uk , isp not recognised???

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This message was authored by: Chrisee

Re: Not being recognised as in the uk

Posted by a Superuser, not a Sky employee. Find out more

@Ron651 websites use multiple different methods to determine location so this can happen and services like Apple's iCloud Relay or VPNs can confuse sites which isnt something Sky can control . However if a site like https://whatismyipaddress.com is xhowing you are outside the UK then power down your hub for an hour which should change your IP address.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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