My bill says paid, checked my connection and good, Wi-Fi checked etc everything on app says I'm up and running but I have no internet connection and I have an autistic son who doesn't under and having meltdowns please can someone help. The website is shocking as there is no actual help provided. I have tried the sky community and the chat robot both didn't help me at all. There is no customer service number on your website so I can exactyal talk to a person. I'm starting to think Sky is fully computer operated to be honest. Your website has a headset symbol and next to it it says 24 hour support but your lying to customer as you don't offer that all at all. I have been struggling for hours with no hope or a solution.
Your thread title suggests your services were restricted due to a missed payment. Is that the case?
▪️ I AM NOT A SKY EMPLOYEE ▪️ [I only provide help on the forum boards so Private/Direct Messaging is switched off] ▪️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
