Not able to stream movies

[Axel3]

Hello,

our WiFi keeps cutting out and is labeled as "weak" on our laptops. We are unable to watch movies with it freezing every couple of minutes. 

[caesarome]

@Axel3 

Try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...

If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max