Not able to access router settings from Mysky app

[Alilaw59]

I have certainly devices such as a birdbox and doorbell ringer which require a 2.4ghz width on the router. I logged into my router to try to change the settings but the instructions immediately point you to network settings in the MySky app to do it. Network settings on MySky app does not exist as I can see from other forums. What can I do?

[Chrisee]

@Alilaw59 there should be an entry for the Sky Max hub in the Briadband area of the app but you may need to sign out exit the app and then reload it for them to appear.

The setting you want is in the Advanced settings under tge heading Disable WiFi click on that and temporarily turn off the 5GHz band while its off connect your devices tgen go back into the app and re-enable the 5GHz band.