Non existent booster

[Gazbo552]

I have recently taken sky broadband and within my package details it's saying I have a booster, which I haven't, and I am paying six pounds a month for "broadband booster" are these linked and if so how do I remove them? 

[cookiemonsteruk]

@Gazbo552 

The broadband boost package should get you the latest sky hub and daily line monitoring with they actual booster box  been sent out on request

[Gazbo552]

Hi and thank you. Now you mention it I do remember something being mentioned about the line monitoring but it's saying in my package I have a booster (small square white box) which I know nothing about. 

[cookiemonsteruk · Accepted solution]

@Gazbo552 

Could you call sky on 150 from your sky landline or

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

Any difficulties getting through get back to us to escalate to the community chat team