Discussion topic: Noise after fibreoptic installation

This message was authored by: KW221 · ‎28 Mar 2025

There is horrendous sound in my house after fibreoptic installation. What can I do.

This message was authored by: Chrisee · ‎28 Mar 2025

@KW221 what is causing the noise as both the ONT and the Sky hub should be entirely silent. Report the issuue to Sky. By definition fibre optical lines carry light so cannot cause noise.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This message was authored by: Toms2 · ‎24 Nov 2025

Was this resolved? We are having the same issue it's driving us all mad we haven't slept probably for months

This message was authored by: GD1 · ‎25 Nov 2025

@Toms2 As mentioned by @Chrisee Fibre optic cables carry light and doesn't creat a sound, if the noise keeps you awake are you sure it's your broadband equipment?

What kind of noise is it?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

Discussion topic: Noise after fibreoptic installation

Noise after fibreoptic installation

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