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Discussion topic: No wifi

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This message was authored by: Cnik

Message posted on ‎13 Aug 2026 06:46 PM

No wifi

No WiFi for nearly 24 hours now.cant find a fault.and need to wait for engineers
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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎13 Aug 2026 06:50 PM

Re: No wifi

Posted by a Superuser, not a Sky employee. Find out more
@Cnik wrote:
and need to wait for engineers

@Cnik 

So you've already reported this to Sky? 


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This message was authored by: Cnik

Message posted on ‎13 Aug 2026 06:51 PM

Re: No wifi

Iv reported this .this morning.its a disabled household and i meed the Internet for disabled stuff to connect to.amd cant get an engineer out to look at it for 72 hours

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This message was authored by: Daniel0210

Message posted on ‎13 Aug 2026 06:59 PM

Re: No wifi

Posted by a Superuser, not a Sky employee. Find out more

@Cnik 

Unfortunately Sky will usually quote 2 WORKING DAYS as a potential fix time because that’s the service level agreement in the UK between ISPs and Openreach for fixing a domestic fault.


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Sky customer since 2001
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