@LanieStoneman wrote:
Sort immediately please
An 'immediate' resolution to, for example, someone sticking a backhoe bucket through a multi-strand optical interconnect, or a vehicle wiping out a roadside cabinet, isn't really possible...
Area outage is addressed as soon as possible, but large scale repair takes as long as it takes.
The Openreach target for individual broadband failure is two working days starting the morning of the next working day: using domestic broadband for WFH doesn't generate any additional priority.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
