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Discussion topic: No wifi

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Avatar for Claire48
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This message was authored by: Claire48

Message posted on ‎04 May 2026 11:09 AM

No wifi

I have been connected to city fibre on skys request but my WiFi has just gone.  I've unplugged the hub and reconnected it and there is no light on 

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This message was authored by: greyhoundlover13

Message posted on ‎04 May 2026 11:18 AM

Re: No wifi

I have the same issue....Im in Felixstowe..wondering if locale problem

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This message was authored by: Claire48

Message posted on ‎04 May 2026 11:20 AM

Re: No wifi

Im in Felixstowe to

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This message was authored by: greyhoundlover13

Message posted on ‎04 May 2026 11:22 AM

Re: No wifi

Looks like its a local issue then I reckon. Hopefully it will sort itself out. 

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This message was authored by: greyhoundlover13

Message posted on ‎04 May 2026 11:25 AM

Re: No wifi

apparently vodaphoe is down to around the area

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Message posted on ‎04 May 2026 11:34 AM

Re: No wifi

We're in old Felixstowe and not connecting to devices 

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This message was authored by: caesarome

Message posted on ‎04 May 2026 12:20 PM

Re: No wifi

Posted by a Superuser, not a Sky employee. Find out more

It can take a while but does anything appear here:

 

https://www.sky.com/help/servicestatus/your-services

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If someone has helped you then please click on the LIKES button in their post.
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This message was authored by: Con15

Message posted on ‎04 May 2026 04:08 PM

Re: No wifi

Thank you for your help, unfortunately spoke to sky and they have to send an engineer out 😞 

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