No wifi

[Kathryn41]

Had city fibre fitted today and internet has gone off now please help 

[JimM1]

@Kathryn41 see if this help is off any use!

This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start

Can't connect to broadband and have a red light on your ONT

Your activation day is all the way till 23.59pm tonight, sky opens 8am to 8pm if you need them!