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Discussion topic: No wifi

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This message was authored by: Lynne36

No wifi

Wi-Fi keeps going off and on

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This message was authored by: caesarome

Re: No wifi

Posted by a Superuser, not a Sky employee. Find out more

@Lynne36 

The first thing to check is this link to see if there are any outages in your area:

 

https://www.sky.com/servicechecker


If there isn't try running the line test here:

 

https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.


After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

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This message was authored by: Lynne36

Re: No wifi

Thank you for your answer it eventually came on by itself 

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