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Discussion topic: No wifi

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This message was authored by wendysulli This message was authored by: wendysulli

No wifi

WiFi keeps cutting out, been doing this for a week or so 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: No wifi

Posted by a Superuser, not a Sky employee. Find out more

@wendysulli check the lights on your Sky hub as they can tell you what is going on see https://www.sky.com/help/articles/hub-lights-explained-start

 

A lot of copper lines have become unstable after the recent bad weather. Sky can only get Openreach to send out engineers to check the line if the line drops get to around 10 a day hopefully that doesn't apply to your line. In practice the automatic sysytems should stabilise the connection and of course the line should dry out assuming we dont get another deluge. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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