No wifi

[Ryan131]

Wi-Fi isn't working!!!!

atleast 4-5 time a week this happens, I have 2 green lights and 2 orange lights on my WiFi box. I pay £42.50 a month for this to happen every week.

Every time this happens I go onto the app and app tells me that everything is ok when it clearly isn't. It needs sorting otherwise after Christmas I will be leaving sky altogether 

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.