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Discussion topic: No wifi

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This message was authored by Rachelfellows This message was authored by: Rachelfellows

No wifi

We have no Internet connection , we have tried all checks and nothing is working
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This message was authored by Highlinder This message was authored by: Highlinder

Re: No wifi

Posted by a Superuser, not a Sky employee. Find out more

@Rachelfellows Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

 

Can you check the service checker to see if any issues are shown.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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