07 Apr 2024 06:36 PM
07 Apr 2024 08:59 PM
Posted by a Superuser, not a Sky employee. Find out more@Rachelfellows Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
Can you check the service checker to see if any issues are shown.
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