No wifi

[Bilbo_Baggins]

I have no WiFi and can't connect any devices to tje Internet. Also, Streaming service has dropped out. This started about half an hour ago, at 12.35am.

[Nickstar14]

Exactly the same here . Its happening to often now

[BineshB]

Do you have the sky wifi max hub? I've had the same issue. No WiFi now for 45 minutes or so

[Nickstar14]

Yes went down at 12.30 still flashing green now

[BineshB]

Mine is back up but very slow. I read further down the community that its doing an update. Who knows...

[Bilbo_Baggins]

Thanks for the responses. I'm still not connected but I'll see what's going on tomorrow.

I have the Sky hub as well and didn't know about the number of issues before signing up. 

Cheers guys

[Cheeky9556]

Same here. Really annoying. Says all is ok on internet checker but it's all lies! 🫪

[susie_d]

Ye still no wifi for me here either!

[Daniel0210 · Accepted solution]

All

When there are any broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided.

See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.

[Cheeky9556]

My WIFI is back on again. Thanks for the help guys. Hope your's is ok now as well x