Discussion topic: No wifi
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Message posted on 11 Nov 2024 04:30 PM
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No wifi
I had my sky max hub fitted and activated on Tuesday I haven't had any Wi-Fi or been able to connect since even though I revived the activation text. It keeps flashing yellow then going solid red
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Message posted on 11 Nov 2024 04:32 PM
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Re: No wifi
I've also reset, tested the connection and it stated all is fine even though it's not I tried calling the number and it hung up and sent me a message to try online even though I done everything it's told me to do
Message posted on 12 Nov 2024 08:18 AM
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Re: No wifi
@Abbie281 Was this a remote activation or did an engineer attend to do this install?
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Message posted on 12 Nov 2024 09:52 AM
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Re: No wifi
Hi someone came out to fit it and then I received an activation text around an hour later I spoke to someone yesterday and they said another team would be in touch within 72 hours so fingers crossed they can get it sorted
Message posted on 12 Nov 2024 11:34 AM
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Re: No wifi
@Abbie281 If there is no contact in that time come back and post on this thread to see if the community can escalate this for you to Sky for more information.
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