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Discussion topic: No wifi signal upstairs

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This message was authored by: psp2

No wifi signal upstairs

I have little or no Wi-Fi signal in the top rooms in my house. I have run all the online checker tools and tests – they all say there is no problem but there is - Also, when the automatic test was done as a result of my telephone enquiry, the AI voice said that I appear to have an issue with the broadband set up, but this was not reflected in any of the online tests that I did. NB. I have Sky Max.  

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This message was authored by: caesarome

Re: No wifi signal upstairs

Posted by a Superuser, not a Sky employee. Find out more

@psp2 

Try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

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