Discussion topic: No wifi on router

This message was authored by: N-Sparkes · ‎16 Feb 2023

No internet but i have 2 green lights. Reset several times.

This message was authored by: jamesn123 · ‎16 Feb 2023

Which lights are lit? Often if you only have 2 lit this would be 'Power' & 'WiFi' with the the 'Broadband' light orange or not lit

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: Highlinder · ‎16 Feb 2023

@N-SparkesDoes it give the option to troubleshoot the issues you are having?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by: Tom-W19 · ‎16 Feb 2023

Hi N-Sparkes

I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

Thanks
Tom

This message was authored by: Tom-W19 · ‎18 Feb 2023

Hi N-Sparkes

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom

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