No wifi for 2 weeks

[Ronald27]

Wifi hasn't worked for 2 weeks

Have called 3 times no fixes

Engineer has came over

I've troubleshooted , reconnected everything, gotten a new router from sky, but all the same pon box blinks and router just flashes slow green.

Honestly sick

Now have to wait for another engineer 

[Chrisee]

@Ronald27 @Only piece of positive news is you will be accumulating compensation see Customer Auto-Compensation | Sky Help | Sky.com

[Ronald27]

I cant wait then, by the time they finally fix it, wifi will practically pay for itself😭

[Ronald27]

Day 16 no wifi, for the 100th time ive been told to switch off my router even tho its new one they sent been 3 days with it, sky router has outdid itself from no more flashing green forever to finally just showing a white light with no wifi.

Only reason I stay is cause atp mu curiosity is how long does it take them to fix wifi, and what compensation will I get by end of it. Id be quicker to switch but I stay for compensation and curiousity

[Ronald27]

Funny enough I pay extra for sky wifi max, a guarantee for wifi and engineers in evening and weekends , where are said engineers and my guarantee of wifi every room