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Discussion topic: No wifi Liverpool

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Kerry107
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This message was authored by Kerry107 This message was authored by: Kerry107

No wifi Liverpool

‎26 Jun 2024 11:20 AM

WiFi randomly dropped out. Power light - green

Internet light - off

WiFi light - green 

Voice light - orange

 

Can somebody help because the app is telling me there are no known issues and everything is fine. Box has been reset, left off for 15 minutes, wires in and out. Nothing has worked.

 

Thanks

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Highlinder
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Superuser
This message was authored by Highlinder This message was authored by: Highlinder

Re: No wifi Liverpool

‎26 Jun 2024 11:27 AM

Posted by a Superuser, not a Sky employee. Find out more

@Kerry107  If the broadband test is not picking anything up, are you able to call Sky to report this fault?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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