@Rob428 assuming you mean WiFi. Run the online service checker in the My Sky app over a mobile connection which can take up to an hour to pick up a dropped connection after which it can offer support including booking an engineer.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
