@Rowdy283 Your post has been moved from the Sky Go board as this isn;t a Sky Go app related issue.
In addition you mention you have a new puck but no internet connection to other devices, a Stream, puck does not provide any wifi signals, are you confusing a puck with a broadband hub?
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
