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Discussion topic: No support for broadband issues

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Luchizzi
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This message was authored by Luchizzi This message was authored by: Luchizzi

No support for broadband issues

‎25 Mar 2023 02:54 PM

My broadband has been working intermittently for 2 months. Contacted sky for hub replacement but no answer. 

Internet is down again and no help is currently provided.

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GD1
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Superuser
This message was authored by GD1 This message was authored by: GD1

Re: No support for broadband issues

‎25 Mar 2023 05:36 PM

Posted by a Superuser, not a Sky employee. Find out more

@Luchizzi  Have you actually spoken to anyone at Sky, what did they say when you called?   If you've not spoken to anyone they won't know you have an issue.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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