Discussion topic: No signal technical issues
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Message posted on 19 Oct 2025 01:42 AM
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No signal technical issues
Sky
Sorry, because of a technical issue, you're currently experiencing a limited service. Please be assured that we're working hard to fix
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All Replies
Message posted on 19 Oct 2025 09:46 AM
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Re: No signal technical issues
Is this on Sky Q, Glass or Stream ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 19 Oct 2025 11:12 AM
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Re: No signal technical issues
Sky glass
Message posted on 19 Oct 2025 04:39 PM
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Re: No signal technical issues
Reboot the TV, unplug leave a few minutes to clear software glitches and power on this should clear it. Check your WiFi signal in settings if weak attach an Ethernet cable from your router.
Message posted on 19 Oct 2025 05:41 PM - last edited: 19 Oct 2025 05:41 PM
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Re: No signal technical issues
Would suggest first trying a restart of your Sky Glass TV
Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Glass TV will perform a reboot. It will take a few minutes to complete.
Can you do a network speed test on your Sky Glass TV.
Launch Netflix on your the Glass TV (you do not need to be logged into it, if you do not use netflix) and scroll down the left menu to Get help.
Choose Check Network.
Would suggest running the test a few times, say over a half hour period.
What is your speed?
Are you using wifi or an ethernet cable connection?
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 19 Oct 2025 06:21 PM
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Re: No signal technical issues
It's also the signal upstairs won't connect
Message posted on 19 Oct 2025 06:23 PM
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Re: No signal technical issues
@EileenWilliams Is that also still only on TV or general broadband for any device?
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