No settings in MySkyApp

[rygrech]

Got Sky Max today. I am getting no settings available in the app I just get service checker and bill but not the whole lot of available options that you can see on the sky help : https://www.sky.com/help/articles/change-wifi-max-hub-settings

Ive deleted the app and reinstalled it to no avail. Any help would be apprecitaed as this is quite ridiculouos that I'm not able to change SSID or password.

[Highlinder]

@rygrech  This process of seeing the settings in My Sky app can take up to 24 sometimes 48 hours to populate.

[rygrech]

Thanks for this information.

I'll give it another 2 days then and see what happens, much appreciated.

[ash1210]

i'm seeing the exact same after being activated this morning.

strange that this is still an issue after seeing reports a year or so old, one of the first things I wanted to do was change to my existing SSID and password to get all my devices online

[rygrech]

@Ash so I've just done what KevNewMedia said in this post : https://helpforum.sky.com/t5/Broadband/Sky-Broadband-Max-Missing-Parental-Controls-settings-in-the-M...

It worked after a while. Hope it does for you too!

[ash1210]

Amazing that did the trick, id tried uninstalling and reinstalling the app before but think the WPS button reset did it

much appreciated, enjoy your new internet