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Discussion topic: No network connection broadband

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This message was authored by: AndyM32

No network connection broadband

My tv's are showing no network connection

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This message was authored by: peter-marlow+1966

Re: No network connection broadband

Posted by a Superuser, not a Sky employee. Find out more

Are they sky glass tvs if so try turning  them  off for a few  minutes  by unplugging them from the mains  and then when  plugging them back  in push and hold the power  button in  on  the side of the  tv, also how are your  tvs  connected to the Internet, if you can try connecting  them with  an ethernet cable  as that is a more stable connection, i have both  my 55inch sky glass  tvs connected this way and i have no problems, but i am also on sky gigafast broadband 900mps which is  full fibre to the property  hope this  helps you  

P c marlow
This message was authored by: peter-marlow+1966

Re: No network connection broadband

Posted by a Superuser, not a Sky employee. Find out more

Also have tried  turning  off  the  hub and restarting  it, and have you  used  the my sky app to run a service  check  on  the  Internet  to see if there is an issue  on the line 

P c marlow
This message was authored by: Jlou

Re: No network connection broadband

I'm having the exact same issue, have tried all the troubleshooting and still nothing

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