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Discussion topic: No modum

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Avatar for Dawn+Sky
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This message was authored by: Dawn+Sky

Message posted on ‎10 Apr 2025 08:15 PM

No modum

I recently changed from Vodafone to Sky.   Vodafone went off today and I was supposed to have my sky modum by today to do the swap  over.   I work from home and was unable to today.  I have had to go to my sisters home to work now and will have to stay until Monday now so I can carry on working.   Sky promised my modem would be here by the switch over date.   When will I receive this now?   

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎10 Apr 2025 08:23 PM

Re: No modum

Posted by a Superuser, not a Sky employee. Find out more

@Dawn+Sky 

Hubs are delivered by Royal Mail and Sky aim for delivery a day or two before the activation date. 

 

For customers working from home remember that Sky Broadband is a domestic service so you won’t receive any extra or quicker support. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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