Discussion topic: No lights on my hub but my internet is working?

This message was authored by: Rosemary47 · ‎18 Jun 2024

My internet is working but I have no lights on my hub?

Is it possible that I have a fault with my hub? There are no local connection issues.

This message was authored by: jamesn123 · ‎18 Jun 2024

Which hub do you have? Are you sure there are no lights, they can be hard to see in bright conditions

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: TimmyBGood · ‎18 Jun 2024

No lights at all would suggest either a mains socket or Hub power supply failure.

Difficult to know how the Hub could be working in those circumstances though.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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