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Discussion topic: No lights on hub

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This message was authored by: Seanb007

Message posted on ‎09 Jul 2026 09:21 PM

No lights on hub

Internet was connected as normal and then all of a sudden lost connection and when I check the router/hub it is very hot and has absolutely no lights on it.

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎09 Jul 2026 10:18 PM

Re: No lights on hub

Posted by a Superuser, not a Sky employee. Find out more

@Seanb007 

Have you tried connecting it to a different power outlet in your home to see if any lights are then lit, if they are not then you will need to get in touch with Sky as you might need a replacement.

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This message was authored by: Seanb007

Message posted on ‎10 Jul 2026 05:30 AM

Re: No lights on hub

Yeah, a different power outlet makes no difference, I think it has just died. It's only been in a month.

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