@Russ38 To early yet to say but if a off/on does not make it change then use the link below but later on!
If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby if enough time has passed for a fault condition to be displayed by the software test! This should determine if there's an identified fault affecting multiple households. https://www.sky.com/servicechecker
