@Amy21488 That will be correct from what you have posted, so try the link below but later after about an hours time from when your no light came on for the Internet one!
If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby if enough time has passed for a fault condition to be displayed by the software test! This should determine if there's an identified fault affecting multiple households.
https://www.sky.com/servicechecker
