0

Discussion topic: No internet

Reply
This message was authored by: kingoftheroad

No internet

Internet as stopped working. Service checker says everything okay but it's definitely not. Unplugged router but only 2 green and 2 orange lights come on 

Reply

All Replies

This message was authored by: caesarome

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

@kingoftheroad 

Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: Kinderegg

Re: No internet

Mine is doing exactly the same!
This message was authored by: JimM1

Re: No internet

@Kinderegg Then here is another also!

 

If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby if enough time has passed for a fault condition to be displayed by the software test! This should determine if there's an identified fault affecting multiple households.
https://www.sky.com/servicechecker

Reply