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Discussion topic: No internet

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Avatar for Feexxx
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This message was authored by: Feexxx

Message posted on ‎29 Jan 2026 02:57 PM

No internet

Hi my TV is saying no internet and I cannot get online
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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎29 Jan 2026 03:30 PM

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

@Feexxx che k the lights on your Sky hub and follow the steps here https://www.sky.com/help/articles/hub-lights-explained-start

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Avatar for jamesn123
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This message was authored by: jamesn123

Message posted on ‎29 Jan 2026 03:44 PM

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

Hi @Feexxx 

What TV service are you using? Are other devices working okay?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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