This discussion topic has been answered Discussion topic: No internet

This message was authored by: Danny1232 · ‎27 Dec 2025

Hi there's left green and orange flashing in the middle but the orange goes off and just two green lights are on

This message was authored by: JimM1 · ‎27 Dec 2025

@Danny1232 Save you guessing have a look!

This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start

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This message was authored by: Highlinder · ‎27 Dec 2025

@Danny1232 How long has this being going on for you and have you tried to run the service checker to see if it picks up any faults?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by: JimM1 · ‎27 Dec 2025

@Danny1232 Save you guessing have a look!

This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start

This discussion topic has been answered Discussion topic: No internet

No internet

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