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This discussion topic has been answered Discussion topic: No internet

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This message was authored by: AV36

Message posted on ‎17 Sep 2025 01:12 AM

No internet

Broadband dropped out trying to disconnect all cable and restart as well nothing helps fallowed all steps still nothing 

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This message was authored by: Daniel0210 Answer

Message posted on ‎17 Sep 2025 05:15 AM

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

When there are issues between midnight and 7am it's quite possibly going to be essential overnight maintenance taking place which is carried out then to minimise disruption as most customers are asleep.

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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Avatar for LynnConnolly
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This message was authored by: LynnConnolly

Message posted on ‎17 Sep 2025 01:20 AM

Re: No internet

I'm having the same problem here in Barnsley. But online broadband and WiFi checkers insist everything is fine 🤷‍♀️
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This message was authored by: AV36

Message posted on ‎17 Sep 2025 01:23 AM

Re: No internet

Same all tests says everything looks fine 

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Superuser
This message was authored by: Daniel0210 Answer

Message posted on ‎17 Sep 2025 05:15 AM

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

When there are issues between midnight and 7am it's quite possibly going to be essential overnight maintenance taking place which is carried out then to minimise disruption as most customers are asleep.

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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