0

Discussion topic: No internet

Reply
Avatar for Adams_fire
Level 1 icon
What's this?
This message was authored by: Adams_fire

Message posted on ‎22 Jul 2025 12:57 AM

No internet

I have lost internet connection in my  whole flat from my WiFi over the past 8hours(since 21/07/2025 at about 1700). I have requested for an engineer on the help page since than. Can you kindly fast track the process. Thank you

Report post
Post 1 of 2
188 Views
0 Likes
Reply
Reply

All Replies

Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎22 Jul 2025 04:11 AM

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

@Adams_fire  No one here or at Sky can fast track a broadband fault repair, your on a Domestic service with the SLA that carries. 

 

Faults are aimed to be resolved within 2 working days from being reported .

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 2 of 2
153 Views
Reply
Reply